Auditorium: Г-587, NUST MISiS.

Target Audience: Program Directors, Curriculum Designers, ESL Teachers, University Administrative staff.

Program Advisory Boards, comprised of business and industry partners, academics, employers, alumni, and current students, meet every semester to review curriculum and student outcomes to see what programs are up-to-date and that our students graduate ready for the workplace. These boards, as well as employer and alumni surveys, have consistently emphasized the need for high-level communication skills, including written, oral, presentation, and intercultural skills.

I will outline how we have approached structuring our curriculum, beginning with our first-year writing program, communication courses and the role of our Writing Center. I’ll then provide specific examples of how students prepare in their capstone courses to make pitches to business and industry. I’ll also discuss the role of our undergraduate program in Profession Communication and Emerging Media and our Master’s program in Professional and Technical Communication play in infusing content such as usability across the curriculum. Finally, I will note our efforts to develop international partnerships to enhance the skills of our students at all levels.

While much emphasis has been placed on developing our students’ skill sets in engineering, computing, and the sciences, I will argue that equal attention and resources need to be devoted to the development of the complex communication skills that students need to succeed in the modern work environment.

Ann Marie Alm
Dean, College of Arts, Communication, Humanities and Social Sciences
University of Wisconsin-Stout, Menomonie, Wisconsin, USA.

Maria Alm is the Dean of the College of Arts, Humanities and Social Sciences at the University of Wisconsin-Stout. Prior to coming to UW-Stout in August 2012, she was a Professor of Russian at the University of Northern Iowa, Head of the Department of Modern Languages, and served as Director of the University of Northern Iowa Institute for Humanities and Fine Arts in St. Petersburg, Russia, for over a decade.  She also taught for a number of years at Middlebury College in Vermont, where she served one year as Dean of the Russian School.

Maria completed her Ph.D. in Slavic Languages and Literatures in 1987 from the University of Wisconsin-Madison.  She completed an M.A. in Slavic Languages from UW-Madison (1982) and B.A. in Russian from the University of Minnesota-Twin Cities (1980).  She has a keen interest in foreign languages and has collaborated and developed study abroad programs at UW-Stout and the University of Northern Iowa.

Maria has co-authored the book The Cosmos of Russian Life: An Introduction to Russian Culture (2005).  She has also published a range of articles on both Russian and Czech nineteenth and twentieth-century literature and served as co-editor of the journal, The Silver Age of Russian Literature and Culture, 1880-1921.

1. Opportunity To Crack The Interview

Effective communication skills can help you to crack your first job interview. Being able to articulate, whether written or spoken go can in the application process. If you have great problem-solving skills and passion to develop career your good communication level only enables your employers to understand your unique qualities.

2. To Be Well Understood

With good communication, you can easily explain your ideas to others in ways that make sense and others easily understood. You will be able to explain new ideas to your seniors and help the management for future prospects. One’s level of communication also judged by that how he deals with frustrated and angry customers and makes him satisfied. High customer satisfaction results in better business prospects.

3. Diversity Management

In the case of a diverse workforce, good communication also plays an effective role. With the mix of races, nationalities, sex or beliefs on the job, it’s obvious for the people that they may unintentionally hurt someone. If a company’s promotion policies are not clear many people feel that they have been discriminated against. Policies describing the company’s rewards and penalties can clear things up. Here, the role of effective and error-free written communication plays.

4. Team Building

Effective communication can bind employees together. Employees who look forward to talking with their colleagues on the job, that’s a major step towards building a good team.  If subordinates know they can talk to the seniors directly about problems and that the seniors are ready to listen, that binds them to the company in long run. Effective communication builds teams and increases employee loyalty.

5. Making Things Clear To Everyone

Unclear guidelines and complicated instructions are not good whether a company or employees. So, While communicating with employees, supervisors require to be clear about what the company wants and expect from employees but never forget employees rights too. The information sharing process passes through instructions, performance reviews, meetings, or employee handbooks. If workers understand their duties and responsibilities, everything flows more smoothly.

6. Communication Makes You Glad

Effective communication increases your happiness. As they say, money cannot buy happiness, but sharing words can make you happy. Attaining certain objectives sometimes won’t give you feel of happiness, but sharing it your near and dear ones give you the feel of pleasure. Here communication plays an important role.

How to boost your communication skills?

Effective communication can be gained by developing 4 skills. Such as:

1. Engaged Listening

Effective communication is less about talking and more about listening. Let’s discuss some tips to become an engaged listener

• Focus fully on the speaker.
• Favor your right ear
• Avoid interrupting or trying to redirect the conversation to your concerns
• Show your interest in what’s being said.
• Try to set aside the judgment.
• Provide feedback

1. Nonverbal Communication

Nonverbal communication, or body language, includes facial expressions, body movement and gestures, eye contact, posture, the tone of your voice, and even your muscle tension and breathing. The quality of non-verbal communication can make many big speeches successful. Let’s discuss how to improve how you read nonverbal communication:

• Be aware of individual differences.
• Look at nonverbal communication signals as a group.
• Use nonverbal signals that match up with your words
• Adjust your nonverbal signals according to the context.
• Avoid negative body language.

1. Managing Stress At The Moment

Some situation like a job interview, business presentation, high-pressure meeting, or introduction to a loved one’s family requires to manage your emotions, so think on your feet, and deliver effectively communicate under pressure. Communicate effectively by staying calm under pressure can be possible by following underneath steps:

• Use stalling tactics
• Pause to collect your Thoughts.
• Deliver your words clearly.
• Wrap up with a summary

1. Asserting Yourself In A Respectful Way

The assertive expression makes for clear communication and can help boost your self-esteem and decision-making. Effective communication is always about understanding the other person, not about winning an argument or forcing your opinions on others. Here, we have tips to improve your assertiveness:

• Empathetic assertion conveys
• The escalating assertion can be used
• Practice assertiveness in lower risk situations

Conclusion

Effective communication is an impressive way to communicate your thoughts to other that convenience them to follow you. It always helps in a personal and professional long lasting relationship building. If you lag behind in this context there are many institutes that provide Effective Communication Skills Singapore and boost your career.

Author Bio

Paras was born and raised in Singapore. He is working for Training Singapore – which is one of the top training institute for Effective Communication Skills Singapore. He is hardworking, competent and trustworthy. In spare time, he loves to read, cook and watch movies.